GoogleCloudContactcenterinsightsV1QaScorecardResult class
The results of scoring a single conversation against a QaScorecard.
Contains a collection of QaAnswers and aggregate score.
Constructors
-
GoogleCloudContactcenterinsightsV1QaScorecardResult.new({String? agentId, String? conversation, String? createTime, String? name, double? normalizedScore, double? potentialScore, List<
GoogleCloudContactcenterinsightsV1QaAnswer> ? qaAnswers, String? qaScorecardRevision, List<GoogleCloudContactcenterinsightsV1QaScorecardResultQaTagResult> ? qaTagResults, double? score, List<GoogleCloudContactcenterinsightsV1QaScorecardResultScoreSource> ? scoreSources}) - GoogleCloudContactcenterinsightsV1QaScorecardResult.fromJson(Map json_)
Properties
- agentId ↔ String?
-
ID of the agent that handled the conversation.
getter/setter pair
- conversation ↔ String?
-
The conversation scored by this result.
getter/setter pair
- createTime ↔ String?
-
The timestamp that the revision was created.
getter/setter pair
- hashCode → int
-
The hash code for this object.
no setterinherited
- name ↔ String?
-
Identifier.
getter/setter pair
- normalizedScore ↔ double?
-
The normalized score, which is the score divided by the potential score.
getter/setter pair
- potentialScore ↔ double?
-
The maximum potential overall score of the scorecard.
getter/setter pair
-
qaAnswers
↔ List<
GoogleCloudContactcenterinsightsV1QaAnswer> ? -
Set of QaAnswers represented in the result.
getter/setter pair
- qaScorecardRevision ↔ String?
-
The QaScorecardRevision scored by this result.
getter/setter pair
-
qaTagResults
↔ List<
GoogleCloudContactcenterinsightsV1QaScorecardResultQaTagResult> ? -
Collection of tags and their scores.
getter/setter pair
- runtimeType → Type
-
A representation of the runtime type of the object.
no setterinherited
- score ↔ double?
-
The overall numerical score of the result, incorporating any manual edits
if they exist.
getter/setter pair
-
scoreSources
↔ List<
GoogleCloudContactcenterinsightsV1QaScorecardResultScoreSource> ? -
List of all individual score sets.
getter/setter pair
Methods
-
noSuchMethod(
Invocation invocation) → dynamic -
Invoked when a nonexistent method or property is accessed.
inherited
-
toJson(
) → Map< String, dynamic> -
toString(
) → String -
A string representation of this object.
inherited
Operators
-
operator ==(
Object other) → bool -
The equality operator.
inherited