freshchat_sdk 0.10.4

Freshchat is a modern messaging software for sales and customer engagement teams. freshchat_sdk (BETA) will help you integrate chat support in your mobile apps.

0.10.4 (09/05/2023)

Feature

• Placeholder support for bot messages

Enhancements

• Display links configured for bot articles
• Improve conversation fetch when user comes to chat without notification click (iOS)
• Update invalid initialization experience with alert message (iOS)

Bug fixes

• Fix for displaying blank topic name in topic list screen (Android)
• Fix for multiple selection of quick reply buttons (Android)
• Fix for HTML tags not supported in carousel title and subtitle (Android)
• Fix for multiple selection of Dropdown options (Android)
• Fix for bot not being triggered when user responds to CSAT (Android)
• Fix for locale change not being reflected in topics screen (Android)
• Fix to show bot flow message instead of unsupported format error message (iOS)
• Fix to show HTML entities instead of entity names (iOS)
• Fix to allow attachments in the first message while talking to an agent. (iOS)
• Fix CFBundleSupportedPlatforms issue while submitting app to store (iOS)

0.10.3 (10/03/2023)

Feature

• This version lets you receive star rate feedback from users during bot interactions (iOS)

Bug fixes

• Fix to initiate bot for resolved conversations when chat screen opens (Android)
• Fix for send button being enabled when only empty spaces are entered (Android)
• Fix for extra space being displayed below multiline bot messages (Android)
• Fix for a crash which occurs while attaching images (Android)
• Fix for updating user details along with user creation (iOS)
• Fix to stop auto scrolling of Carousel cards to initial card (iOS)
• Fix for overlapping new message indicator with reply editor (iOS)
• Fix to allow sending attachment only when bot requests an attachment (iOS)
• Fix for localisation of FAQ search bar cancel text (iOS)
• Fix to stop FAQ content from shaking while scrolling with less content (iOS)

0.10.2 (22/12/2022)

Bug fix

• Fix for FAQ configurations not working when no tags are provided.

0.10.1 (06/12/2022)

Enhancement

• Changes to support Push notifications with P8 certification (iOS)

Bug fix

• Fix for agent/bot message timestamp aligning to the right end of the message bubble (Android)

0.10.0 (23/11/2022)

Feature

• This version lets you receive feedback (opinion polls & comments) from users during bot interactions (iOS)

Enhancements

• Updated targetSdkVersion to Android 12 (Android)
• Minor UI changes and improvements to accomodate for ios devices and versions (iOS)

Bug fixes

• Fix for Quick Action Pre-defined buttons (iOS)
• Fix impacting CSAT users for RTL users (iOS)
• Fix for the next bot flow to trigger on selecting carousel (Android)
• Fix for clearing error message for invalid input in bot flow (Android)
• Fix for handling empty messages (Android)
• Fix for handling quick actions menu overlapping in landscape mode (Android)
• Fix for custom attachment icons appearing too large in v0.9.9 (Android)

0.9.9 (20/10/2022)

Features

• Bot will now be able to validate text in Mobile number, Email-ID and Number input types from customer in the conversation.
• Customer can upload file for bot flows and attachment option.

Bug fixes

• Better handling of HTML content in messages (iOS)
• Allow encoded strings with quick actions and replies in messages (iOS)

0.9.8 (31/08/2022)

Feature

• Support for read-only and single select carousel in bots flow (iOS)
• Support for quick options in bot flow

Enhancements

• New device models added to track user devices (iOS)
• Redesign of "Powered by Freshworks" banner

Bug fixes

• Theme fix for CSAT prompt (iOS)
• Display missing suggested article(s) in initial bot flow (iOS)
• Incorrect display of messages in a botflow (iOS)
• CFBundleExecutable error while uploading to AppStore (iOS)
• Display timestamp value for bot messages (iOS)
• Support for <li>,<ol> and <ul> html tags in messages (iOS)
• Update custom response expectation message with locale change (iOS)
• Add TOKEN_NOT_PROCESSED state for JWT auth users (iOS)
• Fix for ConnectivityManager leak (Android)

0.9.7 (23/03/2022)

Enhancements

• Support for Dynamic Framework (iOS)

Bug fixes

• Fixed unread message count listener (iOS)
• Package update for SPM (iOS)
• Fixed notification not being shown in the notification tray, when the app is in the background (Android)
• Fixed an issue with restoring a user using JWT (Android)
• Fixed an issue with sending APNS device token to Freshchat from Flutter
• Fixed an issue with toast message appearing when launching FAQs with options (Android)

0.9.6 (24/02/2022)

Bug fixes

• Fix for dismissing keyboard when moving from Chat screen to App screen (Android)
• Fix for handing empty CSAT (Android)
• Fix FAQ article title override in search flow (iOS)
• Unread count overlap for topic list (iOS)
• Black navigation bar appearance on navigating via push notification (iOS)
• Rare invalid domain prompt during sdk initialization (iOS)
• Quick replies options support only for last message in a conversation (iOS)
• Sporadic crash while opening a chat when translation enabled (iOS)
• Crash on showFaq when either title or tags are null (iOS)
• Minor bug fixes (iOS)

0.9.5 (28/12/2021)

Enhancement

• Ability to intercept notification clicks in Android
• Ability to listen to user interactions

Bug fix

• Fix for displaying notifications in Android 12

0.9.4 (08/12/2021)

Enhancement

• Optimise user create flow (iOS)

Bug fix

• Fix for Topic name and image being empty

0.9.3 (24/11/2021)

Enhancements

• Display complete name for messages created using API
• Support for fetching unread count for a specific channel using tags
• Resources path update and minor changes for other framework bundle (iOS)

Bug Fix

• FAQ contactUs tags filter (iOS)

0.9.2 (08/11/2021)

Bug Fix

• Fix CFBundleSupportedPlatforms issue while submitting app to store.

0.9.1 (03/11/2021)

Bug Fix

• Fixed showConversations() crash in iOS

0.9.0 (28/10/2021)

Enhancements

• Introducing self-service via bots on the SDK. Bots built using the Unified Bot Builder will now be accessible on the SDK too. Learn more about the capability here.
• Toggle in init method for show/hide notification banner when app is in foreground - iOS

0.8.1 (07/08/2021)

Bug Fix

• Fixed getUser() crash in iOS

0.8.0 (28/07/2021)

Enhancements

• Added support for null safety
• Upgraded Freshchat iOS SDK version to 4.2.0

0.7.0 (19/06/2021)

Enhancements

• Upgraded Freshchat Android SDK version to 4.3.5
• Upgraded Freshchat iOS SDK version to 4.1.8

Breaking Change

• Changed getUserAlias method name to getFreshchatUserId

0.6.0 (24/05/2021)

Bug Fix

• Fixed "Stream has already been listened to" error

0.5.0 (31/03/2021)

Enhancements

• Android - Open Freshchat deeplink
• Android - Register for webview listener
• Android - Linkify for custom patterns
• Android - Runtime locale change support
• iOS - Config to enable/disable logging

Bug Fix

• iOS - Made changes to support transitive dependencies

0.4.0 (25/03/2021)

Enhancements

• Upgraded Freshchat Android SDK version to 4.3.3
• Upgraded Freshchat iOS SDK version to 4.1.6

Bug Fix

• Handled null parameters in FreshchatUser object

0.3.1 (18/03/2021)

• Added missing changelogs

0.3.0 (18/03/2021)

Enhancements

• iOS Theme specific config
• iOS localisation specific config

0.2.0 (11/03/2021)

Enhancements

• Added external link handler
• Added unread message count change listener

0.1.0 (05/03/2021)

• Initial beta release of the Freshchat flutter SDK