zendesk_messaging 0.0.1

Zendesk-Messaging for Flutter developer

Zendesk Messaging

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Messaging is a "user-based" chat

Live Chat is a "session-based" chat

• Better UI (Native)
• Chat history
• Answer Bot

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Setup

How to use?

Initialize

 final String androidChannelKey = '';
 final String iosChannelKey = '';

  @override
  void initState() {
    super.initState();
    ZendeskMessaging.initialize(
      androidChannelKey: androidChannelKey,
      iosChannelKey: iosChannelKey,
    );
  }

just use initialize() one time

Show

ZendeskMessaging.show();

You can use in onTap()

Weak

• Authentication：Currently does not support. Unable to automatically set user information for users you know, users must enter their own name, email, etc.
• Tag：Currently does not support. There is no way to help users with additional information like Chat.
• Attachment file：Currently does not support. The official said it will be launched in the future.
• Chat room closed：An agent can not reply to a customer at any time. if the customer is not active in the foreground, the room will be closed automatically. It is inconvenient to track chat history.

Future Function

• ❌ Push Notifications

Link

• Zendesk messaging Help
• Agent Workspace for messaging
• Working with messaging in your Android and iOS SDKs

About Me

• Medium：Yii Chen
• Youtube：Yii
• Email：[e-mail]